FIS provides the financial services industry throughout Australia a customised solution for helping to communicate and educate their clients more effectively and efficiently. FIS is the holder of an Australian Financial Services Licence (AFSL 343639).
Our dedicated team have a strong background in the financial services industry and are well qualified to work with you to design specific campaigns to help extract maximum value from your client base. This translates into better service, an enhanced professional image, happier clients and future referrals back to your business.
We are currently working with large financial institutions offering a life insurance product to existing client bases. We are also collaborating with a financial planning organisation helping clients to find and consolidate their lost super. FIS can tailor packages to assist organisations large and small to enhance the value proposition that is offered to clients.
FIS is an entity that sits within CCA (Contact Centres Australia) based in Surry Hills, Sydney. FIS is able to leverage off the cutting edge call centre technology utilised within CCA. With strict Quality Assurance processes in place, FIS has the ability to provide you with sophisticated analysis on your campaign, auditing of calls and specific reporting as and when you need it.